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Looking at all the news on H1N1 swine flu virus, I see that this pandemic will act as a catalyst for more business relying on Internet as a better choice to interact and social.
Things you can do online:
Do you know who's that?
I’ve not been writing for a couple of weeks. This is because I’m busy working on some investments myself. Will share this more when I’ve measured the results. Okay, now let’s go back to the topic…
My mistake – focusing on the wrong things.
A few weeks ago, I was attending a seminar, which was organized by Success Resources. The CEO of the company, Richard Tan went up the stage to share with the audience how he made it to being the top company in their industry.
The answer was simple, yet powerful – “I spend 5% of my time organizing and 95% of the time selling. While others may be spending 95% of their time organizing and 5% selling.”
How true?!
At a first glance, it may sound awful simple. But it hits me as I reflect back on what I’ve done in my business and how I wasn’t impressed with my results. If I want more sales, first I need to focus on selling itself and not other things.
Since everyone is frown at today’s gloomy economic outlook, using your smile is even more significant. When everyone around you is down, bringing them up with a smile is an unforgettable experience.
Smiling is good for you
A Smile is Attractive
Are you attracted to someone that is smiling? It vibrates a positive energy that makes people feel welcome and appreciated.
Accepting payments from website is one of the dream of many business owners.
It can be used for both pre and post payments.
I would prefer pre-payments as there will be less administrative work for billing, follow ups, credit control, etc.
Post-payment is where you issue a bill or invoice to your customer and they can pay later.
There were many questions of how to go about setting up a credit card payment system in our websites.
To make it simple, there are 2 ways of doing this.
For Chinese, we usually wish others Gong Xi Fa Cai (in mandarin) during the Lunar New Year. This translates to “Congratulations on Your Prosperity”.
For this year, I don’t only want to wish you Gong Xi Fa Cai, but I hope to be able to contribute into making “Fa Cai” (Prosperity) a reality for you.
I sincerely request you to spend some time to think about the points below:
Continuing from the last post – “A Beautiful Website Only Lasts for 30 Seconds “…
Would you agree that you want to have continuous business? Either the customer keeps buying from you and refer more customers to you?
Then, your business will need to focus on the following – Marketing, Customer Service and Customer Experience. Also known as RPAs or Revenue Producing Activities.
It is all about your customers. Without them, your business have no meaning to exist in the first place.
Therefore, the next level of websites would be the Website-Office Integration (WOI) model.
An automated website fully integrated to the back-end systems with capabilities of sharing information between the office systems for processing.
Since offices are the back-end fulfillment centers for any businesses, higher efficiency of office and higher usability of website can be achieved simultaneously by integrating both the website and office system together to create a better Customer Experience in total.
First, let’s define the purpose of your website. What is the objective of your website?
When a visitor drops by to your website, you only have 30 seconds to get their attention to involved with your company. Some studies suggests only 7 seconds.
How much money and time that you have spend on your website?
And all you get is 30 seconds if ever some visitors come to your website.
Then you really need to grab your visitors fast just like catching fishes with your bare hands .
Why this happens? And how I can improve on this?
Have you seen dandelion flowers before?
The flowers grow to its mature stage and wait for the wind to pollinate its seeds.
When the wind comes, the seeds from the flower will be blown away and find its place to grow.
There are many stories that I have heard about businesses nurturing their sales staff. Waiting for the right time, they will go out and start their own business…
Everyday, we worked hard, you worked hard too. But do you work with a compounding mindset ? This would be the work smart question that I would like to share…